Technical & Support

Help Center • Documentation • Contact

System Status

Platform Services Operational
API Services Operational
Email Notifications Operational
Data Sync Operational
Authentication Operational

Frequently Asked Questions

Yes. Penwise.ai is optimized for both desktop and mobile browsers, allowing you to write and edit your work from anywhere with an internet connection.

Penwise.ai uses encrypted storage and follows industry-standard security practices to protect your data. Your drafts and personal information remain private and secure at all times.

Yes, Penwise.ai is cloud-based and requires an internet connection. This allows real-time processing, saving, and access to the latest AI models for the best writing experience.

If the AI makes mistakes, you can edit, refine, or regenerate the content instantly. AI writing is designed to assist, not replace, so you always have full control over the final draft.

You can contact Penwise.ai support through the Help Center or email. The support team is available to assist with technical issues, billing questions, or general guidance.

It depends on your goals. Some (like Penwise.ai and Sudowrite) are strong for novels and storytelling, while others (like Jasper or Writesonic) are better for blogs and marketing content.

No. Penwise.ai is web-based, so you can log in from any device and start writing instantly.

No, Penwise.ai works online to ensure real-time AI processing and cloud storage.

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